Grok Platform

GrokGuru

Generative AI for Smarter Detections, Deeper Insights and Faster Resolution

View Video
FEATURES

Empowering IT Ops teams with incident summarization and context-driven solutions

Detection and Incident Summarization

Grok Guru simplifies complex detections and incidents, delivering real-time summaries enriched with historical insights and probable root causes. With personalized guidance and actionable recommendations, Grok empowers IT teams to quickly interpret and synthesize data associated with complex problems​.

Context-Aware Insights and Queries

Gain powerful, context-aware insights to streamline investigations and fixes, even beyond specific detections. By harnessing industry expertise and your organization's unique IT data, Grok Guru connects users with relevant knowledge articles, uncovers root causes, and predicts customer impact. This further reduces the need for specialized knowledge and escalations.

HOW IT WORKS

Transforming Knowledge into Intelligent Action

GrokGuru employs generative AI to deliver summarized intelligence for Grok’s detections, which is based on all ingested data, events and anomalies from a customer’s unique environment.

Examples of questions users may ask include:

  • “Why did you form this detection?” ​
  • “How should I resolve this issue?”
  • “Are these detections related to the same underlying cause?”
  • “Is the customer impact likely to grow if this incident isn’t resolved quickly?”
Resources

Stay Ahead: Access Expert Resources

Grok Product Brief

Overview of the Grok AIOps platform and its key capabilities

Inside Grok: How it Works

A whitepaper on AIOps and Grok’s Cognitive AI Architecture

Grok Demo

How Grok Solves the Noise Problem