Careers

Make an Impact

We know great products are built by great people. We believe in sense of purpose. At Grok, we all come to work every day because we want to solve the biggest problems in IT by leveraging modern AI, machine learning, data science and systems technologies. We believe that we can make a difference and can dramatically transform organizations.

We are looking for individuals who have a strong work ethic, pride in ownership, and want to join the next generation enterprise software company. Grok offers a fun, fast-paced, innovative environment where original thinking is embraced. If you are looking for a place where your contributions can make an immediate impact and work with a company on a fast growth trajectory, then come explore more with us.

Current Openings

About us:

At Grok (www.grokstream.com), we all come to work every day because we want to solve the most challenging problems in machine learning for IT service organizations. Problems such as making machine learning actionable, easy to use and deploy, and allow organizations to take ownership of their machine learning destiny.

We are an innovation driven team that values excellence and results above everything else.  If you want and can be a part of a highly demanding top-notch Sales organization, then we want to talk to you!

Responsibilities:

  • Take ownership of the sales journey by establishing and nurturing relationships with key decision-makers and top-level executives within Fortune 500 companies.
  • Collaborate directly with the VP of Sales to strategize and implement the Go-To-Market (GTM) strategy.
  • Actively pursue new business opportunities through robust pipeline generation efforts.
  • Oversee the entire sales process, from lead identification to deal closure.
  • Source potential clients, craft compelling product presentations and business proposals, create and deliver comprehensive proposals, negotiate terms, and finalize contracts.
  • Execute thorough account and territory planning, conduct accurate forecasting, and coordinate with pre-sales, management, and various teams to ensure strategic coherence.
  • Achieve set quotas and targets.

Required:

  • Demonstrated history of consistently meeting or exceeding enterprise sales quotas.
  • Must possess a self-driven and proactive mindset, adept at hunting for new opportunities.
  • Minimum of 7 years of direct enterprise software sales experience focused on large enterprises.
  • Required experience in Subscription, SaaS, or Cloud software sales.
  • Strong leadership and influential skills, capable of fostering robust business partnerships both internally and externally.
  • Proficient in strategic business planning and adept at evaluating and communicating progress, identifying obstacles, and devising effective solutions.
  • Proven ability to thrive in rapidly evolving and dynamic environments.
  • Familiarity with target account selling, solution-based sales approaches, and consultative selling methods; familiarity with MEDDPICC and Challenger methodologies is a plus.

Job Features

Job Category

Sales

About us: At Grok (www.grokstream.com), we all come to work every day because we want to solve the most challenging problems in machine learning for IT service organizations. Problems such as making m...

Full Time
Posted 3 years ago

About us:

At Grok (www.grokstream.com), we all come to work every day because we want to solve the most challenging problems in machine learning for IT service organizations. Problems such as making machine learning actionable, easy to use and deploy, and allow organizations to take ownership of their machine learning destiny.

We are an innovation driven team that values excellence and results above everything else.  If you want and can be a part of a highly demanding top-notch Engineering organization, then we want to talk to you!

Responsibilities:

  • Be a key player and major individual contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts.
  • Deploy, monitor, and administer large-scale implementations of Grok, both as SaaS (Azure, AWS, etc.,) and on customer premises.
  • Become an integral part of both engineering and professional services teams, and lead accelerated delivery of our solutions.
  • Manage CI/CD pipelines making use of GitLab, Docker, and other tools as required.
  • Develop and deploy automation tools for packaging, deployment, monitoring, upgrade, and configuration of Grok in multiple production and test environments.
  • Provide hands-on support with customer engagements.
  • Establish and maintain DevOps engineering best practices.
  • Be comfortable running with your own ideas and eager to learn new skills.
  • Innovate and invent on a daily basis.

Required:

  • Bachelor’s degree in Computer Science/Engineering, or a related STEM field.
  • 5+ years of hands-on professional experience as a Software and/or DevOps Engineer.
  • 3+ years of DevOps experience in developing and implementing large-scale systems in both cloud-based (Azure, AWS) and on-prem environments.
  • 3+ years of experience with containerized (Docker/Kubernetes) microservices-based architecture.
  • 3+ years of experience administering Linux OS.
  • 2+ years of experience with Python and bash scripting.
  • Understanding of agile software development principles and practices.

Plus if you have:

  • Experience with other languages: Java, C/C++, C#, PowerShell, Groovy, etc.
  • Experience using Elasticsearch and the ELK Stack in large scale deployments.
  • Knowledge of modern data visualization tools such as Grafana or Kibana.
  • Experience with JS packages such as ReactJS or Node.js.
  • Familiarity with scientific and math packages like NumPy, ScyPy, SciKit-Learn, etc.

Job Features

Job Category

Engineering

About us: At Grok (www.grokstream.com), we all come to work every day because we want to solve the most challenging problems in machine learning for IT service organizations. Problems such as making m...

Full Time
Posted 3 years ago

Responsibilities:

  • Work with a cross-functional team (Product, Sales, Services) to establish growth strategies in support of Grok’s revenue goals.
  • Create, manage, and experiment with new user acquisition campaigns
  • Manage all social media platforms (including Facebook, Twitter, LinkedIn, Instagram, YouTube) and drive content creation.
  • Manage SEO.
  • Analyze data to monitor revenue performance and uncover areas for improvement.
  • Prepare and present recommendations, reports, and findings.
  • Develop and execute a strategy that optimizes marketing conversion paths and drives key business metrics, including sales-qualified leads, opportunities, and revenue.
  • Evaluate and measure user journeys to improve marketing strategies, sales strategies, and product roadmaps.
  • Generate original content and collaborate with channel-specific partners (case studies, videos, blog, email, social media, etc.) to develop and drive product growth.

Knowledge / Skills Required:

  • BA/BS degree, preferably in marketing or business
  • 3+ years of marketing and demand generation experience
  • Experience with web analytics, A/B testing, email marketing, and paid media channels
  • Proficient understanding and use of Salesforce, ZoomInfo, and LinkedIn
  • Experience working closely with business/sales development reps to solicit feedback and ensure quality of leads
  • Deep understanding of management and optimization of the lead handoff process between marketing and sales
  • Highly analytical and able to derive meaning from data through testing and optimization
  • Strong project management, presentation, and communication skills
  • Exhibit characteristics of a true team player
  • Be a problem solver
  • Embrace sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
  • Willingness to perform other duties and special projects as needed/requested.

Preferred Knowledge / Skills:

  • Masters’ Degree in Business Administration
  • Experience in product marketing and /or subscription services
  • Understanding of AIOPs space
  • Experience selling into Information Technology (IT)
  • Previous Technology experience

Job Features

Job Category

Sales and Marketing

Responsibilities: Work with a cross-functional team (Product, Sales, Services) to establish growth strategies in support of Grok’s revenue goals. Create, manage, and experiment with new user acquisi...

Full Time
Posted 3 years ago

Responsibilities:

  • Be a key player and major contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts
  • Serve our customer base as a key technical consultant to ensure customer deployments are optimal.
  • Address feedback provided from customers in the form on enhancement primarily in the Data Ingestion pipeline of the Grok product using Nifi as an implementation platform.
  • Key in participating in the creation of new integration modules using Nifi to grow the number of tools Grok interacts with.  (unidirectional and bi-directional communication to 3rd party tools)
  • Deploy enhancements in our customer deployments while providing technical enablement to our customers.
  • Ensure quality adherence through best practices and implementation in accordance with customer requirements.
  • Provide hands-on support with customer engagements.
  • Assist with deployment of new innovative solutions to assist new sales opportunities and POC deployments.
  • Be comfortable running with your own ideas and eager to learn new skills on a bleeding edge platform.

Required:

  • Bachelors degree in Computer Science/Engineering, or a related STEM field
  • 5+ years of hands-on professional experience as a Software Engineer
  • 5+ years of experience with Java-based projects on Linux OS (CentOS, Ubuntu)
  • 5+ years of experience with Python / Groovy
  • Solid Object-Oriented and Functional Programming experience
  • Understanding of agile software development practices
  • A good understanding of IT environments including network monitoring, ITSM systems, Databases.
  • Strong communication skills

Plus if you have:

  • Advanced degree in Software Engineering or related discipline
  • Experience using, and developing components for Apache NiFi
  • Experience using Elasticsearch and the ELK Stack in large scale deployments
  • Cloud based deployment experience (Microsoft Azure, AWS, etc)
  • Large-scale systems software design and development experience using container-based software architecture with Docker/Kubernetes
  • Experience in DevOps and AI Ops
  • Experience with more than one programming language (C#, C/C++, Scala, R, Kotlin, Groovy, JavaScript, shell scripting, etc.)
  • Modern visualization tools such as Grafana or Kibana

About Grok
The Leading AIOPS Platform for Intelligent Incident Prediction and Self-Healing IT Operations.   GROK provides a turnkey intelligence layer across your entire surveillance stack to predict incidents hours before they occur, reduce noise, and respond autonomously to mitigate potential service failures.

Job Features

Job Category

Customer Success

Responsibilities: Be a key player and major contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts Serve our customer base as a key technical consu...

About us:

At Grok (www.grokstream.com), we are excited to come to work every day because we are building the solution for some of the most challenging problems in machine learning for IT service organizations, such as making machine learning meaningful and actionable, easy to deploy and use.

We are an innovation driven team that values excellence and results above everything else.  If you want (and can) be a part of our highly demanding top-notch Engineering organization, then we want to talk to you!

Responsibilities:

  • Design, develop and deploy Grok advanced machine learning algorithms and platform components.
  • Writing clean, high-quality, high-performance, maintainable code
  • Be a player-coach: a team lead, as well as a major individual contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts.
  • Provide hands-on support with customer engagements.
  • Be a major contributor to product and engineering work planning activities.
  • Be comfortable running with your own ideas and eager to learn new skills.
  • Innovate and invent on a daily basis.

Required:

  • Bachelor’s degree in Computer Science/Engineering, or a related STEM field.
  • Mastery of Python programming coupled with at least 3 years of professional experience applying advanced Object-Oriented and Functional Programming principles.
  • 5+ years of hands-on professional experience as a Software Engineer.
  • 3+ years of experience as a Lead Engineer for a team of 5+ engineers;
  • 3+ years of experience developing and implementing large-scale systems in both cloud-based (Azure, AWS) and on-prem environments.
  • Proven system design and architecture skills.
  • In depth understanding of microprocess-based services and 3+ years of experience with containerized (Docker/Kubernetes) microservices-based architecture and orchestration.
  • Excellent communication skills – both written and spoken.  Ability to clearly describe complex concepts using plain language.
  • Understanding of agile software development principles and practices.

Plus if you have:

  • Experience with other programming and scripting languages and frameworks: Java, C/C++, C#, Go, bash, PowerShell, Groovy, etc.
  • Experience using Elasticsearch and the ELK Stack in large scale deployments.
  • Experience using and developing components for Apache NiFi.
  • Experience with JavaScript, TypeScript, and packages such as React or Node.js.
  • Interests in Big Data, Machine Learning and Artificial Intelligence.
  • Familiarity with scientific and math packages like NumPy, ScyPy, SciKit-Learn, etc.
  • Knowledge of modern data visualization tools such as Grafana or Kibana.
  • Background and practical understanding of linear algebra, functional analysis, and applied statistics.
  • Lead-level experience with product/project planning and work tracking tools from Atlassian.

Job Features

Job Category

Engineering

About us: At Grok (www.grokstream.com), we are excited to come to work every day because we are building the solution for some of the most challenging problems in machine learning for IT service organ...

Full Time
Posted 3 years ago

About us:

At Grok (www.grokstream.com), we all come to work every day because we want to solve the most challenging problems in machine learning for IT service organizations. Problems such as making machine learning actionable, easy to use and deploy, and allow organizations to take ownership of their machine learning destiny.

We are looking for a Senior Data Scientist / ML Engineer who will support our product development and sales efforts by applying and developing ML techniques to automate operational processes. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights. They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

Responsibilities:

  • Take existing research based on classical statistical learning (Random Forrest) and make improvements to existing models.
  • Mine and analyze data from customer operational data to drive optimization and improvement of product development.
  • Assess the effectiveness and accuracy of new data sources and data gathering techniques.
  • Develop custom data models and algorithms to apply to data sets.
  • Use predictive modeling to increase and optimize customer experiences
  • Coordinate with different functional teams to implement models and monitor outcomes.
  • Develop processes and tools to monitor and analyze model performance and data accuracy.

Required:

  • Master’s or PhD in Statistics, Mathematics, Computer Science or Physical Sciences
  • Intermediate spoken English skills.
  • Someone with 3-5 years either research or industry experience building statistical models.
  • Experienced with the following software/tools:
    • Coding knowledge and experience with Python
    • Python libraries: Jupyter, SciPi, Numpy
    • Classical Machine Learning libraries: Random Forrest, Gradient Boosted Trees, Hierarchical Clustering
  • Strong problem solving skills with an emphasis on product development.
  • Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
  • Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.
  • A drive to learn and master new technologies and techniques.
  • Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc.
  • Experience visualizing/presenting data for stakeholders.

Job Features

Job Category

Engineering

About us: At Grok (www.grokstream.com), we all come to work every day because we want to solve the most challenging problems in machine learning for IT service organizations. Problems such as making m...

Full Time
Posted 4 years ago

Responsibilities:

  • Be a key player and major contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts.
  • Develop tools for real time orchestration of Grok advanced machine learning algorithms and platform components.
  • Be comfortable running with your own ideas and eager to learn new skills on a bleeding edge platform.
  • Provide hands-on support with customer engagements.
  • Innovate and invent on a daily basis.

Required:

  • Bachelor's degree in Computer Science/Engineering, or a related STEM field
  • 2+ years of professional experience with Python
  • Solid Object-Oriented and Functional Programming experience
  • Solid understanding of Relational (SQL) and Non-Relational (NoSQL) Databases
  • Experience with agile software development practices
  • Familiarity with scientific and math packages like NumPy, ScyPy, SciKit-Learn, etc.
  • Familiarity with Version Control Systems such as Git

Plus if you have:

  • Advanced degree in Software Engineering or related discipline
  • 2+ years of Java development experience
  • Experience with other programming languages (JavaScript, Golang, C/C++, etc.)
  • Experience using Elasticsearch and the ELK Stack in large scale deployments
  • Experience with Python-based web frameworks, e.g. Django, Flask, Falcon, etc.
  • Experience with data visualization
  • Large-scale systems software design and development experience using container-based software architecture with Docker/Kubernetes
  • Experience in DevOps and AI Ops
  • Experience with Microsoft Azure, AWS, and/or other cloud platforms
  • Experience using, and developing components for Apache NiFi

About Grok​

At Grok (https://grokstream.com), we all come to work every day because we want to solve the biggest problems in machine learning for IT service organizations. Problems such as making machine learning actionable, easy to use and deploy, and allow
organizations to take ownership of their machine learning destiny.​

We are an innovation driven team that values excellence and results above everything else. If you want (and can) be a part of a demanding top-notch Engineering organization, then we want to talk to you!

https://grokstream.com

Job Features

Job Category

Engineering

Responsibilities: Be a key player and major contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts. Develop tools for real time orchestration of Gr...

Full Time
Posted 4 years ago

Responsibilities:

  • Be a key player and major contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts.
  • Develop tools for real time orchestration of Grok advanced machine learning algorithms and platform components.
  • Be comfortable running with your own ideas and eager to learn new skills on a bleeding edge platform.
  • Provide hands-on support with customer engagements.
  • Innovate and invent on a daily basis.

Required:

  • Bachelors degree in Computer Science/Engineering, or a related STEM field
  • 5+ years of hands-on professional experience as a Software Engineer
  • 5+ years of experience with Java-based projects on Linux OS (CentOS, Ubuntu)
  • 2+ years of experience with Python
  • Solid Object-Oriented and Functional Programming experience
  • Understanding of agile software development practices
  • Familiarity with scientific and math packages like NumPy, ScyPy, SciKit-Learn, etc.

Plus if you have:

  • Advanced degree in Software Engineering or related discipline
  • Experience using, and developing components for Apache NiFi
  • Experience using Elasticsearch and the ELK Stack in large scale deployments
  • Large-scale systems software design and development experience using container-based software architecture with Docker/Kubernetes
  • Experience in DevOps and AI Ops
  • Experience with more than one programming language (C#, C/C++, Scala, R, Kotlin, Groovy, JavaScript, shell scripting, etc.)
  • Modern visualization tools such as Grafana or Kibana

About Grok​

At Grok (https://grokstream.com), we all come to work every day because we want to solve the biggest problems in machine learning for IT service organizations. Problems such as making machine learning actionable, easy to use and deploy, and allow
organizations to take ownership of their machine learning destiny.​

We are an innovation driven team that values excellence and results above everything else. If you want (and can) be a part of a demanding top-notch Engineering organization, then we want to talk to you!

https://grokstream.com

Job Features

Job Category

Engineering

Responsibilities: Be a key player and major contributor in a dynamic, multidisciplinary team of Software Engineers, Data Scientists, and IT Ops experts. Develop tools for real time orchestration of Gr...